Collection Agency for Freight Forwarders
Professional Debt Recovery for Freight Forwarding Companies
Freight forwarders play a vital role in global logistics, coordinating shipments, customs, and transportation across borders. But when clients delay or refuse to pay for services rendered, it affects your bottom line and disrupts your operations. Payment Resolution Partners specializes in debt collection for freight forwarding companies, helping you recover overdue payments from importers, exporters, and corporate clients—quickly, professionally, and in full compliance with the law.
Whether you’re handling air, ocean, or land freight, we tailor our collections approach to your business needs, allowing you to focus on managing shipments, not chasing down overdue payments.

Why Freight Forwarders Trust Us to Collect What They’re Owed
We Understand Freight Forwarding Billing
Freight forwarding involves complex, multi-step billing, including transportation costs, customs fees, and handling charges. We understand these intricacies and can efficiently manage a variety of invoices related to different modes of transportation and services.
We Protect Client Relationships
Your reputation is crucial for repeat business and partnerships. Our collection process is respectful but firm, ensuring you recover payments without risking long-term relationships with clients and suppliers.
We Identify Real Delays vs. Payment Avoidance
Some clients simply face delays, while others avoid payments altogether. We identify the difference and apply the appropriate pressure to recover payments without harming your reputation.
We Stay Compliant and Ethical
We follow all federal and international debt collection laws, ensuring our actions align with industry regulations. Our methods are professional, ethical, and compliant with the Fair Debt Collection Practices Act (FDCPA), ensuring your business remains in good standing.
The Collection Process: Tailored for Freight Forwarding Services
Step 1: Review of Outstanding Accounts
We begin by reviewing your overdue accounts, whether related to international freight, customs brokerage, or storage charges. We identify high-priority collections and organize them for efficient recovery.
Step 2: Custom Strategy Based on Freight Type
Freight forwarding services vary greatly, from air freight to ocean shipping to land transportation. We develop a collection strategy based on your specific services, contracts, and customer needs.
Step 3: Professional Communication with Clients
We reach out to your clients via phone, email, or formal notice, always maintaining a professional tone and documented communications. Our goal is to collect payments without escalating disputes.
Step 4: Recovery, Reporting, and Payment Processing
You’ll receive regular updates on your collections, with transparent reporting and fast payment processing. We handle the collections, so you can focus on logistics and operations.

Most Collection Agencies Don’t Understand Freight Forwarding… We Do!
Freight forwarding involves complex logistics, multi-party agreements, and diverse payment terms. Unlike general collection agencies that treat all businesses the same, we understand the unique challenges of the freight industry. We won’t apply a one-size-fits-all approach that risks damaging your relationships or harming your business.
At Payment Resolution Partners, we’ve designed our services specifically for freight forwarders. We know your clients, your contracts, and the pressure you’re under to recover payments. Our goal is to collect efficiently and smartly—without disrupting your operations.

Who We Serve: Freight Forwarders of All Types
Air Freight Forwarders
We help air freight companies recover overdue payments from clients who ship via air transport, ensuring timely payment for expedited services.
Ocean Freight Forwarders
Managing global ocean freight? We assist in recovering overdue balances from international clients and shipping lines, ensuring you’re compensated for your services.
Land Freight Forwarders
From trucking to rail transport, we handle overdue payments related to land-based freight forwarding services, helping you recover what’s owed.
Customs Brokers & Logistics Providers
Freight forwarders involved in customs brokerage and third-party logistics services face unique billing cycles. We help collect on delayed payments without impacting your client base.
Where We Serve: Freight Forwarding Markets Across the United States
Payment Resolution Partners specializes in assisting freight forwarders in high-demand regions where logistics activity is robust, and payment delays are prevalent. These areas often experience rapid growth and complex billing structures, leading to frequent overdue invoices.

Our Client Testimonials

Zach Bramble, MBA
BookSmarts Tax
“I was in a total stand still with a client who just wouldn’t pay. Every conversation became an argument and we were making no progress. PRP jumped in, kept it professional and helped everyone get back on track. In just a matter of days, they got the client to agree to a resolution and cut a check. Huge relief. If you find yourself in a position where you have a client who won’t pay and it’s turning into a mess, you want PRP on your side.“

Dov Ellenbogen, Partner
HiRelations
“After providing three months of marketing services, our client underwent an acquisition and our main contact left the company. During the transition, our payment was overlooked and all communication stopped. PRP brought them back to the table and secured the full payment. We highly recommend them to anyone having difficulty collecting a payment, even in complex situations.“

Josh P., Owner
Cutting Tools Industry
“Really enjoyed working with Payment Resolution Partners. I had never worked with a collections company before, but they were polite, professional, and helped us recoup a good amount of money from a customer that had not paid their invoice for 18 months. The cost for their service was very fair, they communicated well through the entire process, and they will certainly be our “first stop” for future collection issues.“

John Tuck, Owner
Tuck Farms
“We had a customer who initially sent a check that got misplaced, then claimed he sent another one – but nothing ever arrived. After multiple follow-ups and a declined credit card, communication completely stopped. PRP was able to step in, get the customer talking again, and make paying our invoice a top priority. In a matter of weeks, they secured payment. I highly recommend PRP if you’re dealing with a non-responsive client and need results.”

Scott Sulllivan, Owner
Cascade Plumbing
“PRP helped us recover two difficult accounts, including one from a repeat customer who had always paid on time until suddenly going silent on a large invoice. They got the right people involved, and within days, the CEO personally reached out and issued full payment. The second was a new client with a bad track record of not paying vendors that we didn’t know about until it was too late. They hadn’t answered a single call or email in months, but PRP managed to recover the full amount – plus late fees. If you’re a plumbing company or any trade business struggling to collect, I highly recommend PRP. Great communication, relentless follow-up, and they get results.”
Let’s Recover Your Unpaid Invoices Quickly & Easily
We resolve even your most difficult past due accounts, while protecting your brand’s reputation.