Payment Resolution Partners

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Collection Agency for Plumbing Contractors

Professional Debt Recovery Built for the Trades

Plumbing contractors keep water flowing, buildings running, and emergencies contained. You’re up early, work late, and often walk into situations no one else wants to touch. What you don’t have time for? Tracking down unpaid invoices. Payment Resolution Partners helps plumbing contractors recover outstanding balances from homeowners, commercial clients, and builders—professionally and efficiently. We understand how trade work is billed, scheduled, and completed, and we know how to speak the customer’s language without burning bridges.

Whether you run a one-truck operation or manage a multi-city plumbing business, we provide collection services that work—so you can stay on the job, not stuck behind a desk. Our approach adapts to your business model, your customer base, and the kind of work you do—whether it’s emergency service calls, rough-ins for new construction, or ongoing commercial maintenance contracts. We handle the follow-up, the paperwork, and the pressure, so you can keep your schedule full and your receivables under control.

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Why Plumbing Companies Trust Us to Collect What They’re Owed

We Understand How Plumbers Work

Plumbing isn’t hourly office work. Jobs get delayed, scopes change, and emergencies can throw your whole day off. We understand the industry’s pace and help collect overdue payments without interfering with your operations.

We Don’t Burn Bridges with Your Customers

You might work with a customer again—or their contractor, tenant, or neighbor. We use respectful, customer-focused outreach strategies that aim to recover payment without damaging your reputation or referral pipeline.

We Know the Difference Between Slow Payers and Bad Debts

Some customers need a nudge. Others have no intention of paying. We know how to separate the two and apply the right pressure to move things forward—without alienating the people who matter to your business.

We Work Quickly, Professionally, and in Compliance

We follow federal and state debt collection laws to the letter. You’ll never have to worry about shady tactics or complaints. We get you paid while keeping your business protected.

The Collection Process: Designed for Plumbing Contractors

Step 1: Review of Outstanding Invoices

We start by looking at your overdue accounts. Whether it’s a single unpaid emergency repair or a pattern of slow-paying GC clients, we help you prioritize recovery based on age, amount, and likelihood of payment.

Step 2: Strategy Built Around Your Business

Plumbing businesses vary. Some focus on residential service calls, others work with commercial or construction clients. We customize our collection approach based on your clientele, billing terms, and job types.

Step 3: Communication with Customers

We reach out to your customers by phone, email, and letter. All communication is professional, documented, and in full compliance with the law. We keep the tone firm but respectful to encourage payment, not pushback.

Step 4: Payment Recovery and Reporting

As we recover payments, we send you regular updates. Funds are processed promptly, and you’ll always know where each account stands.

Most Collection Agencies Don’t Get Plumbing… We Do!

Plumbers aren’t like other contractors. You’re on call, dealing with emergencies, working odd hours, and solving messy problems fast. You don’t have time to waste chasing down no-payers—and you definitely don’t need a collection agency that treats every account the same.

Generic firms use cookie-cutter tactics that either fall flat or frustrate your customers. At Payment Resolution Partners, we know how to speak your language and theirs. We apply trade-smart strategies that focus on resolution, not intimidation—giving you a better shot at recovery and a lower risk of harming your reputation.

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Who We Serve: Plumbing Businesses by Focus

Residential Plumbing Contractors

Homeowners can be responsive—or completely unresponsive—once the job is done. We help collect from past-due residential jobs, including emergency repairs, fixture replacements, and service calls.

Commercial Plumbing Contractors

When you’re dealing with office buildings, retail spaces, or tenant improvements, accounts payable can get complicated. We help chase down slow payments from property managers, businesses, and subcontractors.

New Construction Plumbers

Working with builders and general contractors often means getting paid last. We assist plumbers in recovering what’s owed on rough-ins, final installations, and post-close walkthroughs.

Service and Maintenance Companies

Recurring service plans and warranty work often result in billing gaps. We help service-based plumbing companies track and collect on unpaid invoices efficiently.

Where We Serve: Plumbing Markets Across the United States

We serve some of the busiest and most competitive plumbing markets in the country, where contractors face high service volume, demanding schedules, and a wide range of residential and commercial clients. In addition to these established areas, we support plumbing businesses in fast-growing cities where new construction and population growth are driving increased demand.

New York City, NY: High-volume residential and commercial plumbing work with a wide customer base.
Los Angeles, CA: Service-heavy market requiring sensitive, professional follow-up with property managers.
Chicago, IL: Mix of old infrastructure and new builds means constant work—and overdue payments to match.
Houston, TX: A booming city where plumbers juggle residential growth and commercial contracts.
Phoenix, AZ: Fast-paced construction and seasonal demand create a steady need for collections support.
Charlotte, NC: Rapid residential development creates opportunity (and risk) for plumbing contractors.
Tampa, FL: High service volume from rentals, homeowners, and builders makes prompt collections essential.
Nashville, TN: New construction and suburban sprawl require flexible collections strategies for busy firms.
Denver, CO: A mix of old and new neighborhoods presents unique payment challenges for trade contractors.

Our Client Testimonials

Zach Bramble, MBA
BookSmarts Tax

“I was in a total stand still with a client who just wouldn’t pay. Every conversation became an argument and we were making no progress. PRP jumped in, kept it professional and helped everyone get back on track. In just a matter of days, they got the client to agree to a resolution and cut a check. Huge relief. If you find yourself in a position where you have a client who won’t pay and it’s turning into a mess, you want PRP on your side.“

★★★★★

Dov Ellenbogen, Partner
HiRelations

“After providing three months of marketing services, our client underwent an acquisition and our main contact left the company. During the transition, our payment was overlooked and all communication stopped. PRP brought them back to the table and secured the full payment. We highly recommend them to anyone having difficulty collecting a payment, even in complex situations.“

★★★★★

Josh P., Owner
Cutting Tools Industry

“Really enjoyed working with Payment Resolution Partners. I had never worked with a collections company before, but they were polite, professional, and helped us recoup a good amount of money from a customer that had not paid their invoice for 18 months. The cost for their service was very fair, they communicated well through the entire process, and they will certainly be our “first stop” for future collection issues.“

★★★★★

John Tuck, Owner
Tuck Farms

“We had a customer who initially sent a check that got misplaced, then claimed he sent another one – but nothing ever arrived. After multiple follow-ups and a declined credit card, communication completely stopped. PRP was able to step in, get the customer talking again, and make paying our invoice a top priority. In a matter of weeks, they secured payment. I highly recommend PRP if you’re dealing with a non-responsive client and need results.”

★★★★★

Scott Sulllivan, Owner
Cascade Plumbing

“PRP helped us recover two difficult accounts, including one from a repeat customer who had always paid on time until suddenly going silent on a large invoice. They got the right people involved, and within days, the CEO personally reached out and issued full payment. The second was a new client with a bad track record of not paying vendors that we didn’t know about until it was too late. They hadn’t answered a single call or email in months, but PRP managed to recover the full amount – plus late fees. If you’re a plumbing company or any trade business struggling to collect, I highly recommend PRP. Great communication, relentless follow-up, and they get results.”

★★★★★

Let’s Recover Your Unpaid Invoices Quickly & Easily

We resolve even your most difficult past due accounts, while protecting your brand’s reputation.

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