Payment Resolution Partners

Payment Resolution
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Collection Agency for Cleaning Companies

Professional Debt Recovery Built for Janitorial Services

Cleaning companies don’t just tidy up—they keep offices functioning, apartments rentable, and commercial spaces looking sharp. Whether you’re mopping up messes at midnight or managing a crew of cleaners across multiple cities, chasing down unpaid invoices shouldn’t be part of your job description.

At Payment Resolution Partners, we specialize in helping cleaning companies recover outstanding balances from property managers, businesses, and residential clients—fast, respectfully, and with full legal compliance. We understand the unique billing models, scheduling quirks, and client expectations that come with janitorial work—and we know how to talk to your customers without ruffling feathers.

Whether you run a one-person operation or manage a fleet of cleaning crews, our approach adapts to your services, your contracts, and your clientele. We take care of the follow-up, the paperwork, and the pressure—so you can stay focused on running your business, not running after late payers.

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Why Cleaning Companies Trust Us to Recover What They’re Owed

We Understand How Cleaning Businesses Operate

Cleaning isn’t 9-to-5. Jobs get canceled last minute, shifts run late, and clients forget they even booked you. We understand the fast-paced, flexible nature of janitorial work and help recover overdue payments without disrupting your operations.

We Don’t Burn Bridges with Your Clients

You rely on recurring work and referrals. Whether it’s a property manager with multiple buildings or a business that rotates staff, our collection approach is firm, but friendly. We recover payment while protecting your reputation and pipeline.

We Know Who Needs a Nudge—And Who’s Just Avoiding You

Some clients simply forget. Others hope you’ll forget. We know the difference, and we apply just the right amount of pressure to move things forward—without damaging relationships that matter.

We’re Fast, Professional, and 100% Compliant

From day one, we follow every state and federal debt collection law to the letter. That means no shady tactics, no surprises—just results. You stay protected, and you get paid.

The Collection Process: Designed for Janitorial Services

Step 1: Review of Outstanding Invoices

We start by reviewing your aging receivables. Whether it’s a one-time post-construction cleanup or a monthly contract gone cold, we help prioritize recovery based on invoice age, amount, and collectability.

Step 2: Tailored Strategy for Your Cleaning Business

Every cleaning company is different. Some focus on residential cleanings, others on commercial spaces or large facilities. We build a custom plan that reflects your billing structure, job type, and customer base.

Step 3: Communication with Your Clients

We contact your clients via phone, email, and letter—always with professionalism. Our team uses a tone that’s firm but respectful, with communication designed to collect payment, not create complaints.

Step 4: Payment Recovery and Real-Time Reporting

As funds are collected, you’ll get clear, regular updates. We process payments quickly and give you visibility into the status of each account—so you’re never in the dark.

Most Collection Agencies Don’t Get Janitorial Work… We Do!

Let’s be real—janitorial work doesn’t get the glamour, but it gets the job done. You’re cleaning up behind other people’s messes while trying to stay profitable. The last thing you need is a collection agency treating you like just another service provider.

At Payment Resolution Partners, we understand the cleaning industry’s nuances. From recurring service contracts to one-time deep cleans, we’ve built debt recovery strategies that respect your clients and reflect your professionalism. No aggressive scripts. No copy-paste tactics. Just smart, effective collections designed for your business.

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Who We Serve: Cleaning Companies by Focus

Residential Cleaning Services

Homeowners can be enthusiastic when they book… and elusive when it’s time to pay. We help recover balances from missed payments on move-out cleanings, deep cleans, and recurring housecleaning services.

Commercial Janitorial Services

Offices, retail spaces, restaurants, medical facilities—we’ve seen it all. We help commercial cleaners recover from delayed accounts payable departments, confusing billing chains, and hard-to-reach decision-makers.

Post-Construction Cleanup Crews

Working after contractors often means getting paid last. We specialize in recovering payments from builders, project managers, and construction firms for final cleanups and touch-ups.

Recurring Service Contracts

Whether it’s weekly janitorial work or monthly floor care, slow payers can slip through the cracks. We help manage and collect overdue balances on long-term contracts and routine maintenance jobs.

Where We Serve: Cleaning and Janitorial Markets Across the United States

We work with cleaning companies and janitorial services in cities where demand is high and payments are often delayed. From fast-paced metros to booming suburbs, these are the markets where collections matter most.

New York City, NY: A nonstop cleaning market with high turnover and overdue invoices to match.
Los Angeles, CA: A service-heavy region where cleaning bills often get lost in the shuffle.
Chicago, IL: High-rise buildings, old infrastructure, and slow-paying clients are common.
Houston, TX: Fast growth means more jobs—and more unpaid accounts from busy clients.
Phoenix, AZ: Seasonal demand and new construction lead to recurring collection needs.
Nashville, TN: Booming tourism and real estate fuel steady work—and late payments.
Miami, FL: Vacation rentals and property managers often delay payment or go silent.
Atlanta, GA: Commercial expansion and cleaning contracts with long billing cycles.
Denver, CO: Mixed-use properties and growth bring steady cleaning work and billing gaps.
Charlotte, NC: Suburban sprawl and residential cleanings often come with payment delays.

Our Client Testimonials

Zach Bramble, MBA
BookSmarts Tax

“I was in a total stand still with a client who just wouldn’t pay. Every conversation became an argument and we were making no progress. PRP jumped in, kept it professional and helped everyone get back on track. In just a matter of days, they got the client to agree to a resolution and cut a check. Huge relief. If you find yourself in a position where you have a client who won’t pay and it’s turning into a mess, you want PRP on your side.“

★★★★★

Dov Ellenbogen, Partner
HiRelations

“After providing three months of marketing services, our client underwent an acquisition and our main contact left the company. During the transition, our payment was overlooked and all communication stopped. PRP brought them back to the table and secured the full payment. We highly recommend them to anyone having difficulty collecting a payment, even in complex situations.“

★★★★★

Josh P., Owner
Cutting Tools Industry

“Really enjoyed working with Payment Resolution Partners. I had never worked with a collections company before, but they were polite, professional, and helped us recoup a good amount of money from a customer that had not paid their invoice for 18 months. The cost for their service was very fair, they communicated well through the entire process, and they will certainly be our “first stop” for future collection issues.“

★★★★★

John Tuck, Owner
Tuck Farms

“We had a customer who initially sent a check that got misplaced, then claimed he sent another one – but nothing ever arrived. After multiple follow-ups and a declined credit card, communication completely stopped. PRP was able to step in, get the customer talking again, and make paying our invoice a top priority. In a matter of weeks, they secured payment. I highly recommend PRP if you’re dealing with a non-responsive client and need results.”

★★★★★

Scott Sulllivan, Owner
Cascade Plumbing

“PRP helped us recover two difficult accounts, including one from a repeat customer who had always paid on time until suddenly going silent on a large invoice. They got the right people involved, and within days, the CEO personally reached out and issued full payment. The second was a new client with a bad track record of not paying vendors that we didn’t know about until it was too late. They hadn’t answered a single call or email in months, but PRP managed to recover the full amount – plus late fees. If you’re a plumbing company or any trade business struggling to collect, I highly recommend PRP. Great communication, relentless follow-up, and they get results.”

★★★★★

Let’s Recover Your Unpaid Invoices Quickly & Easily

We resolve even your most difficult past due accounts, while protecting your brand’s reputation.

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