Payment Resolution Partners

Collection Agency for Digital Marketing Firms

Smart, Professional Recovery for Unpaid Marketing Invoices

Digital marketing firms thrive on creativity, strategy, and delivering ROI—but when clients delay payments or walk away from signed contracts, cash flow takes a hit. Whether you’re chasing unpaid retainers, delayed ad spend reimbursements, or overdue project fees, your team shouldn’t be bogged down with collections.

At Payment Resolution Partners, we specialize in debt collection for digital marketing agencies, SEO firms, PPC managers, creative studios, and full-service ad teams. We help you recover unpaid invoices professionally—without harming your brand image or client relationships.
Whether you’re a solo consultant or a full-scale agency managing multiple accounts, our recovery approach is built to match your business model, contract terms, and communication style.

Why Digital Marketing Firms Trust Us

We Understand the Marketing Business

From monthly retainers to milestone-based billing and hourly creative work, we understand how marketing agencies price and bill their services. We tailor our collection strategies to fit your revenue streams and client engagement models.

We Protect Your Reputation

Referrals and recurring work are vital in marketing. Our outreach is tactful, professional, and aligned with your tone—so you can maintain a positive image while getting paid.

We Know the Difference Between Forgetful and Avoidant Clients

Some clients miss a payment. Others try to ghost. We can tell the difference and apply just the right level of pressure to move the payment forward without burning bridges.

We’re Fully Compliant and Ethical

We follow all state and federal debt collection laws (FDCPA, TCPA, etc.) and avoid aggressive tactics. You stay protected, and your agency looks sharp.

Our Debt Collection Process: Tailored for Digital Marketing Agencies

Step 1: Review of Outstanding Invoices

We start with a detailed look at your aging invoices—late retainers, unpaid ad spend, incomplete project payments—and prioritize recovery based on amount, age, and client history.

Step 2: Strategy Built Around Your Services

Whether you bill monthly for SEO, charge per campaign for social ads, or run large content projects, we build a plan that reflects your billing cycles, deliverables, and client expectations.

Step 3: Professional, Client-Facing Outreach

We contact your clients via phone, email, and mail with messaging that’s clear, respectful, and firm. All communication is logged, so you stay fully informed.

Step 4: Payment Recovery + Transparent Reporting

As payments come in, you’ll receive real-time updates. Our team handles everything so your staff can stay focused on what matters—growing your clients’ brands (and your own).

Most Collection Agencies Don’t Get Digital Marketing Agencies… We Do!

Marketing firms aren’t like other service providers. You’re balancing strategy, delivery, and client management—while often working without upfront payments. Most collection agencies don’t understand the nuances of retainers, scopes of work, or digital ad billing.
At Payment Resolution Partners, we know how marketing agencies work. We know how important it is to maintain professionalism while recovering overdue balances. That’s why we approach each client with tact, urgency, and total respect for your brand.

Who We Serve: Agencies and Firms of All Sizes

SEO and Content Marketing Agencies

We recover unpaid invoices for monthly retainers, keyword campaigns, and long-form content projects—without upsetting your client base.

PPC & Paid Media Specialists

If clients ghost after you fronted ad spend or completed a campaign, we step in to recover those balances while keeping your vendor relationships intact.

Branding and Creative Studios

From logos to web design, creative deliverables are often completed before final payment. We help you get paid for your work—fast.

Full-Service Digital Marketing Agencies

Retainers, bundled services, and long-term contracts can lead to slow-paying clients. We help manage and recover these balances without disrupting ongoing relationships.

Freelance Marketers and Consultants

If you’re flying solo and a client refuses to pay, we act as your backup—handling the collection so you don’t have to chase down the money yourself.

Where We Serve: Digital Marketing Hubs Across the United States

Payment Resolution Partners collaborates with digital marketing agencies nationwide, particularly in cities where rapid growth and diverse client bases often lead to payment delays. Our expertise ensures agencies maintain cash flow without compromising client relationships.​

New York City, NY: A fast-paced market where overdue invoices are common for busy agencies.
San Francisco, CA: High client turnover and complex billing make collections a frequent need.
Atlanta, GA: Rapid agency growth leads to billing gaps and inconsistent client payments.
Dallas, TX: Busy firms juggle multiple accounts—unpaid invoices often slip through.
Philadelphia, PA: Startups and legacy companies create uneven cash flow for agencies.
Charlotte, NC: Large corporate clients often delay payments due to slow internal processes.
Nashville, TN: Growing demand for marketing services leads to more payment delays.
Los Angeles, CA: Project-based work and entertainment clients cause billing challenges.
Chicago, IL: Diverse clients and contract work result in spotty, late payments.
Miami, FL: International clients and tourism industries cause frequent collection needs.

Our Client Testimonials

Zach Bramble, MBA
BookSmarts Tax

“I was in a total stand still with a client who just wouldn’t pay. Every conversation became an argument and we were making no progress. PRP jumped in, kept it professional and helped everyone get back on track. In just a matter of days, they got the client to agree to a resolution and cut a check. Huge relief. If you find yourself in a position where you have a client who won’t pay and it’s turning into a mess, you want PRP on your side.“

Dov Ellenbogen, Partner
HiRelations

“After providing three months of marketing services, our client underwent an acquisition and our main contact left the company. During the transition, our payment was overlooked and all communication stopped. PRP brought them back to the table and secured the full payment. We highly recommend them to anyone having difficulty collecting a payment, even in complex situations.“

Josh P., Owner
Cutting Tools Industry

“Really enjoyed working with Payment Resolution Partners. I had never worked with a collections company before, but they were polite, professional, and helped us recoup a good amount of money from a customer that had not paid their invoice for 18 months. The cost for their service was very fair, they communicated well through the entire process, and they will certainly be our “first stop” for future collection issues.“

John Tuck, Owner
Tuck Farms

“We had a customer who initially sent a check that got misplaced, then claimed he sent another one – but nothing ever arrived. After multiple follow-ups and a declined credit card, communication completely stopped. PRP was able to step in, get the customer talking again, and make paying our invoice a top priority. In a matter of weeks, they secured payment. I highly recommend PRP if you’re dealing with a non-responsive client and need results.”

Scott Sulllivan, Owner
Cascade Plumbing

“PRP helped us recover two difficult accounts, including one from a repeat customer who had always paid on time until suddenly going silent on a large invoice. They got the right people involved, and within days, the CEO personally reached out and issued full payment. The second was a new client with a bad track record of not paying vendors that we didn’t know about until it was too late. They hadn’t answered a single call or email in months, but PRP managed to recover the full amount – plus late fees. If you’re a plumbing company or any trade business struggling to collect, I highly recommend PRP. Great communication, relentless follow-up, and they get results.”

Let’s Recover Your Unpaid Invoices Quickly & Easily

We resolve even your most difficult past due accounts, while protecting your brand’s reputation.

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