Payment Resolution Partners

Collection Agency for Restoration Companies

Professional Debt Recovery Built for the Restoration Industry

Restoration companies step in when disaster strikes—handling fire damage, floods, mold, and structural emergencies. You’re already dealing with urgent situations, sensitive clients, and tight timelines. The last thing you should be doing is chasing down unpaid invoices.

At Payment Resolution Partners, we’re a specialized debt collection agency for restoration companies. We help water damage specialists, fire restoration crews, mold remediators, and disaster recovery pros collect on overdue invoices—efficiently, respectfully, and in full compliance with state and federal laws.

Whether you’re a small team responding to local emergencies or a regional provider managing multiple jobs, we tailor our approach to fit how you work—so you can stay focused on restoring homes and businesses, not following up on late payments.

Why Restoration Companies Trust Us to Recover What They’re Owed

We Understand the Restoration Business

Restoration isn’t predictable. Jobs start fast, billing is tied to insurance claims or property owners, and time is always critical. We know the complexities of your invoicing process—and how to collect without slowing you down.

We Protect Your Client Relationships

Restoration often involves emotional and high-stress situations. We communicate with empathy and professionalism to preserve trust—while still moving payment forward.

We Know the Difference Between Delays and Dodges

Some clients are waiting on insurance payouts. Others are avoiding payment. We quickly assess who’s who and apply the right pressure—without damaging your brand.

We’re Professional, Fast, and Fully Compliant

We follow all debt collection laws and use best practices tailored to your industry. No aggressive tactics—just ethical, effective recovery that protects your reputation.

The Collection Process: Built for Restoration Work

Step 1: Review of Overdue Accounts

We start by assessing your outstanding invoices—from partial insurance payments to customers ghosting after mold remediation or water cleanup.

Step 2: Strategy Aligned to Your Services

Whether you do water extraction, fire cleanup, structural drying, or emergency response, we build a collection strategy that fits your contracts, timeline, and client type.

Step 3: Respectful, Documented Communication

We contact clients by phone, email, and letter—using professional language that encourages payment without conflict.

Step 4: Payment Recovery and Real-Time Reporting

We process payments quickly, keep you updated along the way, and provide access to detailed reporting—so you’re always in the loop.

Most Collection Agencies Don’t Get Restoration… We Do!

Restoration isn’t just another service industry. It’s urgent, unpredictable, and emotionally charged. General collection agencies often don’t understand insurance timelines, claims delays, or how sensitive communication needs to be. We do.

At Payment Resolution Partners, we speak your language. We understand your billing structures, customer challenges, and the fast-paced nature of your work. No generic scripts. No pushy tactics. Just smart, industry-aware debt recovery that gets results without burning bridges.

Who We Serve: Restoration Companies by Focus

Water Damage Restoration

We recover unpaid balances for emergency water removal, structural drying, and damage mitigation—especially from property owners and delayed insurance payers.

Fire & Smoke Damage Restoration

We help fire restoration pros collect on cleanup, repairs, and remediation jobs that are stuck in claims or ignored by property owners.

Mold Remediation Specialists

From crawlspace treatments to full home remediation, we recover balances from clients who ghost after critical but costly services.

Disaster Recovery & Emergency Services

When you respond to floods, storms, or broken pipes, invoices can get ignored. We pursue collections while respecting the urgency and stress your clients have experienced.

Where We Serve: Restoration Markets Across the United States

Payment Resolution Partners assists restoration companies in regions where natural disasters, high property turnover, and insurance complexities frequently lead to payment delays. Our targeted approach ensures efficient debt recovery in these critical markets:​

Houston, TX: Storms and floods bring major restoration jobs—and slow insurance payouts.
Miami, FL: Hurricanes drive demand, but client and insurer delays are common.
New Orleans, LA: Frequent flooding means more restoration—and overdue invoices.
Los Angeles, CA: Fires and quakes lead to big jobs and payment disputes.
New York City, NY: Aging buildings create constant work, but billing gets complex.
Phoenix, AZ: Flash floods cause damage—insurance delays often follow.
Chicago, IL: Winter damage spikes claims and slows down payments.
Dallas-Fort Worth, TX: Growth and weather events create billing challenges.
Orlando, FL: Storms and seasonal spikes lead to inconsistent payments.
Atlanta, GA: Heavy rains and storm damage cause frequent collection issues.

Our Client Testimonials

Zach Bramble, MBA
BookSmarts Tax

“I was in a total stand still with a client who just wouldn’t pay. Every conversation became an argument and we were making no progress. PRP jumped in, kept it professional and helped everyone get back on track. In just a matter of days, they got the client to agree to a resolution and cut a check. Huge relief. If you find yourself in a position where you have a client who won’t pay and it’s turning into a mess, you want PRP on your side.“

Dov Ellenbogen, Partner
HiRelations

“After providing three months of marketing services, our client underwent an acquisition and our main contact left the company. During the transition, our payment was overlooked and all communication stopped. PRP brought them back to the table and secured the full payment. We highly recommend them to anyone having difficulty collecting a payment, even in complex situations.“

Josh P., Owner
Cutting Tools Industry

“Really enjoyed working with Payment Resolution Partners. I had never worked with a collections company before, but they were polite, professional, and helped us recoup a good amount of money from a customer that had not paid their invoice for 18 months. The cost for their service was very fair, they communicated well through the entire process, and they will certainly be our “first stop” for future collection issues.“

John Tuck, Owner
Tuck Farms

“We had a customer who initially sent a check that got misplaced, then claimed he sent another one – but nothing ever arrived. After multiple follow-ups and a declined credit card, communication completely stopped. PRP was able to step in, get the customer talking again, and make paying our invoice a top priority. In a matter of weeks, they secured payment. I highly recommend PRP if you’re dealing with a non-responsive client and need results.”

Scott Sulllivan, Owner
Cascade Plumbing

“PRP helped us recover two difficult accounts, including one from a repeat customer who had always paid on time until suddenly going silent on a large invoice. They got the right people involved, and within days, the CEO personally reached out and issued full payment. The second was a new client with a bad track record of not paying vendors that we didn’t know about until it was too late. They hadn’t answered a single call or email in months, but PRP managed to recover the full amount – plus late fees. If you’re a plumbing company or any trade business struggling to collect, I highly recommend PRP. Great communication, relentless follow-up, and they get results.”

Let’s Recover Your Unpaid Invoices Quickly & Easily

We resolve even your most difficult past due accounts, while protecting your brand’s reputation.

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