Collection Agency for Telecom Companies
Professional Debt Recovery Tailored for the Telecom Industry
Telecom companies keep people connected—through phone, internet, cable, and data. But when customers fall behind on payments, it can disrupt cash flow, operations, and growth. Whether you’re dealing with unpaid monthly bills, overdue business accounts, or past-due service contracts, collecting shouldn’t slow you down.
At Payment Resolution Partners, we specialize in debt collection for telecom providers. From large carriers to local broadband and VoIP providers, we recover overdue balances from residential users, small businesses, and corporate accounts—quickly, respectfully, and in full compliance with telecom regulations.
Whether you’re a regional ISP, a mobile service provider, or a large telecommunications brand, we adapt our approach to match your customer base and billing model—so you can focus on service delivery, not chasing down debt.

Why Telecom Companies Trust Us to Recover What They’re Owed
We Understand Telecom Billing Models
Telecom services involve subscription cycles, equipment rentals, service bundles, and data plans. We’re familiar with these structures and know how to navigate overdue accounts with precision.
We Protect Customer Relationships
Your customers may return, upgrade, or refer others. We use a respectful, professional tone that recovers payments without harming your brand or causing churn.
We Know the Difference Between Forgetful and Avoidant Clients
Some clients miss a bill. Others abandon it. We know how to spot the difference and tailor our approach—firm when needed, flexible when it works.
We Stay Compliant with Telecom Regulations
We follow all telecom-related billing regulations and collection laws—including TCPA and FDCPA—ensuring our methods are fully ethical, compliant, and risk-free for your company.
The Collection Process: Designed for Telecom Providers
Step 1: Review of Outstanding Accounts
We review overdue balances from consumer plans, business contracts, or equipment leases. We prioritize accounts based on age, balance, and recovery potential.
Step 2: Customized Collection Strategy
Whether you provide mobile service, cable, broadband, or B2B telecom solutions, we create a strategy tailored to your service type, billing terms, and customer segment.
Step 3: Professional Customer Outreach
We reach customers via compliant communication channels—calls, emails, letters—with messaging designed to recover payments while preserving your reputation.
Step 4: Fast Recovery with Transparent Reporting
Once payments are collected, you receive regular updates and detailed reporting. Funds are processed promptly, and you’ll always know the status of every account.

Most Collection Agencies Don’t Understand Telecom… We Do!
Telecom collections are unique. Service interruptions, account reactivations, equipment returns—it’s not just about billing, it’s about managing long-term customer relationships.
At Payment Resolution Partners, we understand the telecom lifecycle. We’ve worked with wireless carriers, internet providers, and cable companies across the country. Our approach is tailored, professional, and designed to keep your customer satisfaction high while recovering what you’re owed.

Who We Serve: Telecom Companies by Focus
Mobile and Wireless Providers
We recover overdue balances from prepaid and postpaid plans, device financing, and family accounts—without damaging your subscriber base.
Internet Service Providers (ISPs)
From residential internet to fiber business lines, we help ISPs collect on delinquent accounts while staying compliant with usage and data regulations.
Cable and Streaming Services
We assist with collections on unpaid cable, on-demand, and bundled service packages—preserving brand loyalty and minimizing cancellations.
VoIP and Business Telecom Solutions
We help B2B telecom providers recover overdue invoices on voice, video, and unified communication contracts—professionally and persistently.
Infrastructure & Equipment Providers
For companies leasing routers, modems, or other telecom hardware, we assist with recovering equipment costs and lease agreement balances.
Where We Serve: Telecom Markets Across the United States
At Payment Resolution Partners, we assist telecom companies in regions where unpaid bills and outstanding debts are prevalent. These cities present significant opportunities for professional debt recovery services:

Our Client Testimonials

Zach Bramble, MBA
BookSmarts Tax
“I was in a total stand still with a client who just wouldn’t pay. Every conversation became an argument and we were making no progress. PRP jumped in, kept it professional and helped everyone get back on track. In just a matter of days, they got the client to agree to a resolution and cut a check. Huge relief. If you find yourself in a position where you have a client who won’t pay and it’s turning into a mess, you want PRP on your side.“

Dov Ellenbogen, Partner
HiRelations
“After providing three months of marketing services, our client underwent an acquisition and our main contact left the company. During the transition, our payment was overlooked and all communication stopped. PRP brought them back to the table and secured the full payment. We highly recommend them to anyone having difficulty collecting a payment, even in complex situations.“

Josh P., Owner
Cutting Tools Industry
“Really enjoyed working with Payment Resolution Partners. I had never worked with a collections company before, but they were polite, professional, and helped us recoup a good amount of money from a customer that had not paid their invoice for 18 months. The cost for their service was very fair, they communicated well through the entire process, and they will certainly be our “first stop” for future collection issues.“

John Tuck, Owner
Tuck Farms
“We had a customer who initially sent a check that got misplaced, then claimed he sent another one – but nothing ever arrived. After multiple follow-ups and a declined credit card, communication completely stopped. PRP was able to step in, get the customer talking again, and make paying our invoice a top priority. In a matter of weeks, they secured payment. I highly recommend PRP if you’re dealing with a non-responsive client and need results.”

Scott Sulllivan, Owner
Cascade Plumbing
“PRP helped us recover two difficult accounts, including one from a repeat customer who had always paid on time until suddenly going silent on a large invoice. They got the right people involved, and within days, the CEO personally reached out and issued full payment. The second was a new client with a bad track record of not paying vendors that we didn’t know about until it was too late. They hadn’t answered a single call or email in months, but PRP managed to recover the full amount – plus late fees. If you’re a plumbing company or any trade business struggling to collect, I highly recommend PRP. Great communication, relentless follow-up, and they get results.”
Let’s Recover Your Unpaid Invoices Quickly & Easily
We resolve even your most difficult past due accounts, while protecting your brand’s reputation.